Returns & Exchanges
We want you to love your Jessica Simpson collection items, but if you are not completely satisfied, we accept returns of unworn, unwashed merchandise within 30 days of delivery. Please ensure all original tags are attached and items are in their original packaging to be eligible for a full refund.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Select your reason for return and download the prepaid UPS shipping label provided at the end of the request process.
Pack Your Items
Securely pack your items in the original shipping box or a similar mailer, ensuring all original tags and the packing slip are included.
Drop Off and Track
Drop off your package at any authorized UPS location; your refund will be processed within 7-10 business days of being received at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing